Nexon America, Inc. is the North American subsidiary of Tokyo-based NEXON Co., Ltd., a pioneer of interactive entertainment software and a world leader in free-to-play massively multiplayer online games. Nexon America titles include: MapleStory, Mabinogi, Combat Arms, Dungeon Fighter Online, Atlantica Online, Vindictus and Dragon Nest.
Nexon America is committed to offering competitive benefits and perks including but not limited to healthcare coverage, year-end break, subsidized onsite gym membership, language courses, massage chairs, free Starbucks coffee, vending snack machines and much more!
Job Description:
The Community Lead is responsible for building and managing a strong online gaming community for the games. This includes moderating and monitoring forums, designing community engagement programs and reporting community issues.
? Provide comprehensive reports on community feedback, issues, concerns and trends to stakeholders in order to address the communities? needs.
? Constantly monitor and moderate user generated contents within our forums, and social media outlets to maintain positive environments for our players to participate in.
? Actively participate in the creation of content and message to be published through our websites, forums and social media outlets; lead the design and execution of designated games (or all) of our community engagement programs with internal teams.
? Assist with our community partners, such as fan sites, external forums and social media destinations for our brands, as well as every volunteer network.
? Consistently stimulate the conversation across all departments regarding NxA's community strategy, and ensure all departments are working towards developing a clear and healthy relationship with our communities.
? Other duties as assigned.
? 1 ? 3 years of community experience
? Gaming experience preferred
? Forums and/or community tools experience
Education, Professional Training, Technical Training or Certification
? Bachelor?s degree or equivalent experience
Knowledge/Skills
? Excellent interpersonal and communication skills
? Strong writing skills
? Good project management and problem solving skills
? Working knowledge of marketing and/or game production
? Knowledge of social networking sites
Nexon America is an Equal Opportunity Employer and welcomes diversity.
Source: http://www.creativeheads.net/jobdetails.aspx?jobid=11062
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